Carelon MBM provider portal

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24.10.04.01 System Requirements
The Carelon Medical Benefits Management provider portal will be unavailable Sundays between 12:30 PM CST - 6:00 PM CST for regularly scheduled maintenance.

New Update: The Check Order Status module will be now be retired as of 10/21/2024. Please use the Order Search module to find the status of an order.

NOTICE: Carelon MBM will continue to roll out multi-factor authentication (MFA) to all existing portal users through the rest of the year. You will be notified when your account needs to be updated. Also, new users will automatically be setup up for MFA when they register. Check our Provider Connection newsletter to find the latest information and important dates for our MFA rollout (see link in bottom right corner).


If you need assistance, please Click Here or contact Carelon Medical Benefits Management provider portal support at
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