Carelon MBM provider portal

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25.11.14.23 System Requirements

The Carelon Medical Benefits Management provider portal will be unavailable Sundays between 12:30 PM CST - 6:00 PM CST for regularly scheduled maintenance. During system maintenance if you have an urgent request, please call the number of the health plan on the back of the member ID card.

The Provider Portal application will be unavailable on Saturday December 13th 12:00 PM CST - 12:00 AM CST for special maintenance activities. During system maintenance if you have an urgent request, please call the number of the health plan on the back of the member ID card.

Heads Up! If your account isn't using Multi-Factor Authentication (MFA) yet, please make sure to migrate it by 12/13. After that date, accounts without MFA will be disabled, and you'll need to set up a new account.
If you need assistance, please Click Here or contact Carelon Medical Benefits Management provider portal support at
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