ProviderPortal 2.0

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Version 19.10.12.14 System Requirements
The Provider Portal application will be unavailable Sundays between 12:30 PM CST - 6:00 PM CST for regularly scheduled maintenance.

The AIM Rehabilitative program for Anthem’s commercial membership is scheduled to relaunch November 1 for non-West states (CT, ME, NH, NY, GA, IN, KY, MO, OH, WI). Requests may be submitted beginning October 21. The relaunch of the West markets (CA, CO, NV) is targeting first quarter 2020. Claims with dates of service beginning July 1 will not require a prior authorization until the relaunch date.

The AIM Rehabilitative program for Anthem Medicare membership* is delayed until April 2020. Pre-authorization will not be required for outpatient PT/OT/SLP services through March 2020. *This does not apply to members in the states of FL, NJ and NY for whom prior authorization will still be required.

If you have any questions regarding the new Medicare Appropriate Use Criteria Clinical Decision Support Program, see the Provider Resource links below. DO NOT call the health plans.

If you need assistance, please Click Here or contact the ProviderPortalSM Support Team at