preauthorization/RQI Enhancements   Carelon Logo
Introduction

Reference Desk provides a comprehensive overview of the ProviderPortalSM experience

What's new?

  • Help Topics are available throughout ProviderPortalSM, and users have the ability to collapse or expand the helpful tips panel
  • Self-guided training/tutorials are available for Preauth/RQI
  • Clicking on the Help link displays a full help file that includes a complete Table of Contents as well as search capabilities
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